Frequently Asked Questions

  • What services do you offer?

    We specialize in AirBnB cleaning but we do service residential homes and commercial spaces at a different rate. We also offer top-to-bottom deep cleaning and routine maintenance cleaning.
    Ask us about our additional services*

  • How do I schedule a cleaning?

    Scheduling a cleaning is easy! Place an inquiry via our website contact page, send us an email with the subject line "Service Inquiry" or shoot us a message on Facebook by using the link at the bottom of our home page.

  • How much do cleaning services cost?

    Pricing depends on the size of your space, the type of cleaning service required, and any special requests. We offer free quotes, so please contact us for a customized estimate.

  • Do you have contracts available?

    Yes! We are in the market to make contracts with property owners/managers for regular cleaning. Move in/out cleans, amenity cleaning for gyms or recreation rooms, and more!

  • What if I need to reschedule?

    No problem! We understand that life happens. Just let us know at least 24 hours in advance, and we’ll be happy to reschedule your cleaning appointment.

  • Are you licensed and insured?

    Absolutely! We have our documents on hand for anyone who wishes to view them before hiring us as their cleaning team!

Disclaimers ~ Please Read Carefully

  • General Service Disclaimer

    Gator Nest Cleaning LLC provides professional residential, commercial, Airbnb, and related cleaning services. Cleaning results may vary depending on the condition, age, material, surface, buildup, staining, and previous maintenance of the property.

    While we make every reasonable effort to provide thorough and professional cleaning services, we cannot guarantee the complete removal of stains, odors, discoloration, mineral deposits, mold-like substances, permanent buildup, or other conditions that may require specialized treatment or replacement.

  • Pre-Existing Damage

    Gator Nest Cleaning LLC is not responsible for damage, deterioration, breakage, discoloration, or defects that existed before our arrival.

    This may include, but is not limited to, cracked or loose fixtures, damaged grout or caulking, peeling paint, deteriorated surfaces, loose flooring, damaged blinds, weakened furniture, old appliances, or previously damaged items.

    Clients are encouraged to notify us of any known damage or fragile areas before service begins.

  • Fragile & Valuable Items

    Clients are responsible for identifying and securing valuable, fragile, antique, sentimental, or delicate items before cleaning.

    Gator Nest Cleaning LLC may decline to clean items or surfaces that appear unusually fragile, unstable, damaged, or unsuitable for standard cleaning methods.

    We are not responsible for damage to items that are improperly assembled, unstable, defective, deteriorated, or otherwise unable to withstand normal cleaning procedures.

  • Stains & Permanant Damage

    Cleaning does not necessarily restore surfaces to their original condition.

    Certain stains, discoloration, odors, hard-water deposits, rust, mineral buildup, grease, smoke residue, pet odors, mold-like growth, and other contaminants may be permanent or may require specialized services.

    Gator Nest Cleaning LLC does not guarantee complete removal of any stain, odor, buildup, or discoloration.

  • Mold, Mildew, Biohazards & Hazardous Materials

    Routine cleaning services are not mold remediation, biohazard remediation, or hazardous-material removal services.

    Gator Nest Cleaning LLC reserves the right to refuse or discontinue service if employees encounter hazardous conditions, including but not limited to significant mold growth, human or animal waste, bodily fluids, needles, dangerous chemicals, infestations, or other unsafe conditions.

    Additional specialized services may be required before routine cleaning can safely resume.

  • Pest & Infestation Disclaimer

    Gator Nest Cleaning LLC does not provide pest-control or extermination services.

    If an active infestation is discovered, including insects, rodents, fleas, bed bugs, or other pests, service may be paused or refused until the issue has been appropriately addressed by a qualified pest-control professional.

  • Pets

    Clients must disclose the presence of pets before service.

    Pets should be secured in a safe location if they may interfere with cleaning or create a safety concern for our employees.

    Gator Nest Cleaning LLC is not responsible for pets that escape, become injured, become ill, or otherwise experience an incident when the client has not properly secured the animal.

  • Cleaning Products & Surfaces

    Gator Nest Cleaning LLC uses cleaning products and methods appropriate for the services being performed whenever reasonably possible.

    Clients must disclose any known allergies, sensitivities, product restrictions, specialty surfaces, or manufacturer-specific cleaning requirements before service.

    We cannot guarantee that every product will be compatible with every surface, particularly when the surface has been improperly maintained, previously treated, damaged, deteriorated, or cleaned with incompatible products.

  • Non-Toxic & Pet Safe Products

    Requests for non-toxic, environmentally preferable, or pet-safe cleaning products will be accommodated when reasonably possible.

    However, no cleaning product can be guaranteed to be completely free of allergens, irritants, or individual sensitivities. Clients with specific chemical sensitivities or allergies should discuss their requirements with Gator Nest Cleaning LLC before service.

  • Appliances

    Cleaning of appliances such as ovens, refrigerators, microwaves, dishwashers, and other appliances is limited to the areas and components that can be safely accessed and cleaned without disassembly.

    Gator Nest Cleaning LLC does not repair appliances and is not responsible for mechanical or electrical problems, pre-existing damage, or failures that occur after cleaning.

  • Windows & Glass

    Window cleaning results may be affected by age, condition, hard-water deposits, mineral buildup, oxidation, scratches, damaged seals, screens, frames, tracks, and previous damage.

    Gator Nest Cleaning LLC does not guarantee removal of permanent stains, scratches, etched glass, oxidation, or hard-water damage that has permanently affected the glass or surface.

    Windows that appear unsafe to access or clean may be excluded from service.

  • Decluttering & Organization

    Decluttering and organization services are intended to assist with arranging and removing ordinary household clutter.

    Gator Nest Cleaning LLC does not determine what items a client should keep, discard, donate, or dispose of unless specifically authorized by the client.

    Clients are responsible for identifying items that should not be discarded or moved.

  • Client Property & Personal Belongings

    Clients are responsible for securing cash, jewelry, medication, important documents, electronics, collectibles, firearms, and other valuable or sensitive belongings before service.

    Employees will not intentionally remove or dispose of client property unless specifically authorized.

  • Access To Property

    The client is responsible for providing safe and lawful access to the property at the scheduled service time.

    If our team cannot access the property upon arrival, the appointment may be treated as a cancellation or lockout and may be subject to applicable cancellation or service fees.

  • Utilites

    Running water and electricity must generally be available for standard cleaning services.

    If required utilities are unavailable, Gator Nest Cleaning LLC may be unable to complete the service and may charge applicable fees associated with the appointment.

  • Safety & Right To Refuse Service

    The safety of our employees and clients is a priority.

    Gator Nest Cleaning LLC reserves the right to refuse, pause, or discontinue service when conditions are considered unsafe, unsanitary, hazardous, abusive, threatening, or otherwise outside the scope of our services.

  • Service Results & Client Inspection

    Clients are encouraged to inspect the completed service promptly and communicate any concerns as soon as reasonably possible.

    Because cleaning results can be affected by surface condition and other factors outside our control, we cannot guarantee that every surface will appear brand new or completely restored.

  • Estimates & Pricing

    Quotes and estimates are based on the information provided by the client and the condition of the property as represented at the time of quoting.

    If the actual condition, size, amount of work, or scope of service differs substantially from what was represented, the final price may be adjusted with client approval before additional work is performed.

  • Service Scope

    Only services specifically included in the client’s quote, booking, or service agreement are included in the price.

    Additional services or add-ons requested during or after an appointment may result in additional charges.

  • Limitation of Responsibility

    Gator Nest Cleaning LLC will take reasonable care while performing services. However, we are not responsible for indirect, incidental, or consequential losses arising from cleaning services or circumstances outside our reasonable control.

    Nothing in these disclaimers is intended to waive rights or protections that cannot legally be waived under applicable law.

  • Client Agreement

    By booking or accepting cleaning services from Gator Nest Cleaning LLC, the client acknowledges that they have had the opportunity to review applicable service policies, disclaimers, pricing, and terms and agrees to comply with them.

    These disclaimers are intended to establish reasonable expectations for cleaning services and do not replace any applicable service agreement, contract, or requirements under Florida law.